Privacy Policy

Your privacy is important to us

Last updated: January 18, 2025

Introduction

This Privacy Policy describes how VidGrab ("we", "our", or "us") collects, uses, and protects your information when you use our Instagram video downloader service. We are committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

Information You Provide

  • Instagram video URLs that you submit for downloading
  • Contact information if you reach out to us via our contact form
  • Any feedback or messages you send to us

Information We Collect Automatically

  • IP address and general location information
  • Browser type and version
  • Device information (mobile, desktop, etc.)
  • Usage patterns and website interactions
  • Referral sources and search terms

How We Use Your Information

We use the information we collect to:

  • Process your Instagram video download requests
  • Improve our service and user experience
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to optimize our website
  • Ensure the security and integrity of our service
  • Comply with legal obligations

Data Storage and Security

We take data security seriously:

  • We do not store your downloaded videos on our servers
  • Instagram URLs are processed in real-time and not permanently stored
  • We use industry-standard security measures to protect your data
  • All data transmission is encrypted using HTTPS
  • We regularly update our security protocols

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website functionality and security

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our service.

Third-Party Services

We may use third-party services that collect information:

  • Google Analytics: For website traffic analysis
  • Google AdSense: For displaying advertisements
  • Social Media Platforms: For social sharing features
  • CDN Services: For content delivery and performance

These third-party services have their own privacy policies, and we encourage you to review them.

Data Retention

We retain your information only as long as necessary to provide our services and comply with legal obligations. Instagram URLs and download requests are processed in real-time and are not stored permanently. Contact form submissions may be retained for customer service purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at support@vidinstagrab.fun.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: